AI use cases, from idea to production. Baloise AI Concierge (vehicle counter offers) - first prize, Swiss Insurance Innovation Award 2025, generating 30 offers per day.
Latest release: broker mandate recognition from unstructured email - PDFs, scans, nested attachments (eml, msg, zip), even handwritten notes, often several cases per message - 600+ mandate creations and updates in the first 10 working days.
Evaluation, prototyping and implementation support of AI platform, tools and technologies - Baloise GPT, MS Copilot, Copilot Studio, GitHub Copilot, internal OpenAI services.
Trained and coached teams on AI tools and best practices - several hundreds participants.
Engineering and user community management: organized promptathons.