Evaluation, prototyping and implementation support of AI platform, tools and technologies - Baloise GPT, MS Copilot, Copilot Studio, Github Copilot, internal OpenAI services.
Trained and coached teams on AI tools and best practices - several hundreds participants.
AI use cases, from idea to production: net promoter score analysis, terms and conditions bot, vehicle counter offer - winner of Swiss Insurance Innovation Award 2025, generating 30 offers per day.
Engineering and user community management: organized promtathons.